Support

Terms of use

We have taken every effort to design our Website to be useful, informative, helpful, honest and fun. Hopefully we've accomplished that - and would ask that you let us know if you'd like to see improvements or changes that would make it even easier for you to find the information you need and want.
All we ask is that you agree to abide by the following Terms and Conditions. Take a few minutes to look them over because by using our site you automatically agree to them. Naturally, if you don't agree, please do not use the site. We reserve the right to make any modifications that we deem necessary at any time. Please continue to check these terms to see what those changes may be! Your continued use of the Need-an-article.com/net Web site means that you accept those changes.
THANKS AGAIN FOR VISITING!

Type of Material we do not accept or write about.

We reserve the right to reject ANY requests for articles/material we regard as offensive or inappropriate. Things that Need An Article regards as offensive or inappropriate: racism/racial hate, sexual deviance and or sexually immoral in nature. Examples: Topics on casual sex, seduction, porn, child porn, Kamasutra, etc. Exceptions can be made however on some sexual related topics where a medical aspect is involved. Topics on Witchcraft, voo doo, 'demonism' or anything satanic in nature. Topics condoning substance abuse. Cash gifting programs; Ponzi schemes/illegal, or questionable pyramid schemes. All such subjects are off limits here at Need An Article and will be refused. Other types of requests we refuse to accept are 'home work' assignments from suspecting students looking to outsource their educational responsibilities.

Restrictions on Use of Our Online Materials and prohibited site uses

All Online Materials on the Need-an-article.com/net site, including, without limitation, text, software, names, logos, trademarks, service marks, trade names, images, photos, illustrations, audio clips, video clips, and music are copyrighted intellectual property. All usage rights are owned and controlled by Need-an-article.com/net. You, the visitor, may download Online Materials for non-commercial, personal use only provided you 1) retain all copyright, trademark and propriety notices, 2) you make no modifications to the materials, 3) you do not use the materials in a manner that suggests an association with any of our products, services, events or brands, and 4) you do not download quantities of materials to a database, server, or personal computer for reuse for commercial purposes. You may not, however, copy, reproduce, republish, upload, post, transmit or distribute Online Materials in any way or for any other purpose unless you get our written permission first. Neither may you add, delete, distort or misrepresent any content on the Need-an-article.com/net site. Any attempts to modify any Online Material, or to defeat or circumvent our security features is prohibited. All articles and content you pay to have created here at Need An Article becomes your property. However, you do not have the right to use any names, identities or handles of our writers as the author of ANY and all content you have produced by us unless you obtain written permission from the given writer. If you wish to obtain permission, it must be done through the proper channels by contacting us first. Need-an-article.net/com reserves the right to suspend any account engaging in the following: Using our services in conjunction with another article writing service with the sole intent to compete with NAA. Republishing content originating from NAA and maintaining NAA as the 'publisher'. Having multiple accounts with the intent to bypass allotted content request limits.

Customer service terms and usage policy

Although Need An Article does posses a valid email address, it is not the primary way we administer customer service. Because email can be 'hit and miss' and unreliable at times; due to the various reasons we can not fully expound on here, we have resorted to using help desk software to offer a more reliable and stable customer service experience. Because this help desk is accessible and available in both the members' and public area of the site, we will require clients to use this channel of communication for any such customer support issues that may arise. Choosing NOT to utilize the help desk does not make us liable or subjugable to scrutiny on the part of someone (Be it client or potential client) who simply does not like to read. So we ask that you use the help desk located in the members' area labeled "Support" and on the main site near the top right under "Questions?". Thank you.

Content Refund policy

Because we have no way of controlling how you use the content you receive back from us, we do not issue refunds, or initiate reassignments on article requests, press release requests, or any type of requests available on the site unless it can absolutely be proven a given writer was unqualified, or negligent in fulfilling a request.

Article credit Refund policy

We have a 30 day article credit return policy. After which, we do not issue refunds on credit purchases. However, because we keep a record of all accounts active and inactive, we do allow inactive accounts to be reactivated and any unused credits to be used for future requests.

Membership fee refund policy and payments disclaimer

Upon non usage of NAA's service, membership/subscription fees are only refundable 7 days after joining Need An Article. Also, we are not obligated to honor membership fee refund requests on accounts that fail to cancel between billing periods. Simply stated, if you cancel your account during any month, other than your initial month, asking for refund will not be honored. In addition, Need an article's payment gateway is based around using Paypal™ and it's subscription mechanism and we are not responsible for issues and occurrences that pertain to a user's Paypal™ account. IMPORTANT DISCLAIMER: Paypal® is a registered trademark Their use on this site is strictly for merchant purposes only and does not, in any way, imply that Paypal™ endorses, recommends or has any relationship with Need-an-article.net or Need-an-article.com whatsoever.

Fraudulent account usage

Any account holder who attempts to defraud D.B.A. Need An Article by using our services with the intent to steal content, will be treated as copyright infringement and the proper authorities will be sought out. Simply stated, if you use our services and attempt any type of funds reversal, we reserve the right to initiate recourse against you for damages caused. Also, because we have a full support team to handle client issues- we will require that you use this provided channel in order to make us aware of any issues you may have. By-passing this requirement and attempting a funds reversal of any kind will be treated as fraud. Hint: make it easy and use the Help desk - we are there to help.

Content request policy

By submitting a request for service at Need-An-Article.com/net, you agree to abide by our stated rules, examples, outlines and guidelines posted on the site. Failure to follow these rules, examples, outlines and guidelines we have offered on HOW to make a suitable request for service, does not make us liable for any recourse. Plainly stated, if your requests don't outline well enough what you are wanting, or if you require additional services above the scope of our guidelines then we have the right to require re editing consisting of upgrades/additional credits or funds. This also applies if you decide to revamp or add to a given request and require further research, writing or editing, etc.

Site Abuse policy

You are responsible for your own personal conduct on our site. Any behavior that is offensive or malicious in nature will not be tolerated. We reserve the right to terminate ANY account, be it writer or client, who abuses this policy. Acts that we regard as offensive: Critical or Abusive language/comments in private messages, feedback ratings, One time changes and entry forms. Inappropriate use of the feedback system. Any attempt to deliberately tarnish anyone's image via feedback ratings will not be tolerated and will be subject to termination of their account. Soliciting writers to do work outside of the site for anything, including bartering deals is off-limits. Asking writers to write in an intentional dishonest manner for any reason.

Disruption of service policy

Anyone, be it client, writer, contractor/non employee, etc. who attempts or causes disruptions in the normal flow of service at Need-An-Article.com/net, can be subject to cancellation as well as loss of pay, including pay on completed/non completed article requests, bonuses and credits. Such things we regard as disruption of service are the following: Unnecessary/unreasonable support ticket requests, PM messages, OTC's. Carelessness/sloppiness in work duties. Disregarding or ignoring of requests such as PMs, OTC's service/work instructions provided by site admin, clients, proof readers, programmers. Plagiarism/Copyright violations.

Copyrights and ownership Policy

All content that you receive back as a result of using Need-an-article.com, becomes your copyrighted material. Furthermore, it is the sole responsibility of each client to signify that they are the legal copyright holder of any and all material they receive back from us. We are not responsible for issuing documentation other than what we have stated here in our policies. Moreover, as stated above in the Fraudulent account usage section, any attempt to defraud Need An Article through funds reversals, or charge-backs on any finished content, nullifies the suspecting individual's right to copyright material received from us.

Confidentiality / Non compete agreement

I will not, directly or indirectly, use, make available, sell, disclose or otherwise communicate to ANY third party, other than in my assigned usage and for the benefit of the Company, any of Need-an-article.com's /net Confidential Information, either during or after my involvement with the Company. I agree not to publish, disclose or otherwise disseminate such information without prior written approval of the President of the Company. I acknowledge that I am aware that the unauthorized disclosure of Confidential Information of the Company may be highly prejudicial to its interests, an invasion of privacy, and an improper disclosure of trade secrets.

In keeping with Need An Article's non compete agreement, I hereby give consent that upon my stay, resignation or termination of my account at Need An Article, I will not attempt to compete in anyway shape or form with Need An Article. Upon resignation or termination of my account, the required duration of this non compete agreement is binding for 12 calender months and I agree to be bound by it. I understand that any violation of this agreement may result in some form of legal recourse and we will excercise all punitive measures that the law grants. Definition of a competitor: Any type of membership based site that offers writing services whether through an automated or manual means. We regard any such sites as direct competitors of Need An Article. [End]

Need-an-article.com/net WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY THAT ACCOMPANY OR RESULT FROM YOUR USE OF ANY OF THE SITE.
THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY:
· USE OF (OR INABILITY TO USE) THE SITE
· USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU HYPERLINK FROM OUR SITE
· FAILURE OF OUR SITE TO PERFORM IN THE MANNER YOU EXPECTED OR DESIRED
· ERROR ON OUR SITE
· OMISSION ON OUR SITE
· INTERRUPTION OF AVAILABILITY OF OUR SITE
· DEFECT ON OUR SITE
· DELAY IN OPERATION OR TRANSMISSION OF OUR SITE
· COMPUTER VIRUS OR LINE FAILURE
· PLEASE NOTE THAT WE ARE NOT LIABLE FOR ANY DAMAGES, INCLUDING:
o DAMAGES INTENDED TO COMPENSATE SOMEONE DIRECTLY FOR A LOSS OR INJURY
o DAMAGES REASONABLY EXPECTED TO RESULT FROM A LOSS OR INJURY (KNOWN IN LEGAL TERMS AS "CONSEQUENTIAL DAMAGES.")
o OTHER MISCELLANEOUS DAMAGES AND EXPENSES RESULTING DIRECTLY FROM A LOSS OR INJURY (KNOWN IN LEGAL TERMS AS "INCIDENTAL DAMAGES.")
WE ARE NOT LIABLE EVEN IF WE'VE BEEN NEGLIGENT OR IF OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR BOTH.
EXCEPTION: CERTAIN STATE LAWS MAY NOT ALLOW US TO LIMIT OR EXCLUDE LIABILITY FOR THESE "INCIDENTAL" OR "CONSEQUENTIAL" DAMAGES. IF YOU LIVE IN ONE OF THOSE STATES, THE ABOVE LIMITATION OBVIOUSLY WOULD NOT APPLY WHICH WOULD MEAN THAT YOU MIGHT HAVE THE RIGHT TO RECOVER THESE TYPES OF DAMAGES.
HOWEVER, IN ANY EVENT, OUR LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURIES, AND CLAIMS OF ANY AND EVERY KIND (WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, OR CLAIMED TO BE CAUSED BY NEGLIGENCE OR OTHER WRONGFUL CONDUCT, OR THEY'RE CLAIMED UNDER ANY OTHER LEGAL THEORY) WILL NOT BE GREATER THAN THE AMOUNT YOU PAID IF ANYTHING TO ACCESS OUR SITE.
Links to Other Site

We sometimes provide referrals to and links to other World Wide Web sites from our site. Such a link should not be seen as an endorsement, approval or agreement with any information or resources offered at sites you can access through our site. If in doubt, always check the Uniform Resource Locator (URL) address provided in your WWW browser to see if you are still in a Need-an-article.com/net/net -operated site or have moved to another site. Need-an-article.com/net is not responsible for the content or practices of third party sites that may be linked to our site. When Need-an-article.com/net provides links or references to other Web sites, no inference or assumption should be made and no representation should be inferred that Need-an-article.com/net is connected with, operates or controls these Web sites. Any approved link must not represent in any way, either explicitly or by implication, that you have received the endorsement, sponsorship or support of any Need-an-article.com/net site or endorsement, sponsorship or support of Need-an-article.com/net, including its respective employees, agents or directors.

Site use outside of the US

If you use our site from locations outside of the United States, you are responsible for compliance with any applicable local laws.
These Terms of Use shall be governed by, construed and enforced in accordance with the laws of the Idaho, as it is applied to agreements entered into and to be performed entirely within such jurisdiction.
To the extent you have in any manner violated or threatened to violate Need-an-article.com/net and/or its affiliates' intellectual property rights, Need-an-article.com/net and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Idaho, and you consent to exclusive jurisdiction and venue in such courts.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Boise. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Boise, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
Need-an-article.com/net may modify these Terms of Use, and the agreement they create, at any time, simply by updating this posting and without notice to you. This is the ENTIRE agreement regarding all the matters that have been discussed.